Terms & Conditions
Last updated 11 October 2026
Overview
This digital platform is operated by Sacro New Zealand Limited ("Sacro", "we", "us", or "our"). Throughout these terms, we outline the parameters governing your engagement with our platform, services, and product offerings.
By accessing our platform or acquiring Sacro™ products, you engage in our Service and agree to be bound by the following Terms of Service ("Terms"), alongside all associated policies referenced herein. These Terms apply to all visitors, clients, trade partners, and estate or charter purchasing managers.
Please review these Terms prior to engaging our platform. Continued access to or use of our platform constitutes agreement to these Terms. Any new features, tools, or private access channels added to our store shall also be subject to these Terms. We reserve the right to refine or update these Terms by posting updates to our website.
Our store infrastructure is hosted by Stripe, providing the secure platform that enables us to deliver our products and services to you.
Online Store & Eligibility
By agreeing to these Terms, you confirm that you are of legal age in your jurisdiction of residence, or that you hold legal authority to act on behalf of your entity or dependents using this site.
Our products and services must be used solely for authorized, lawful purposes in compliance with all relevant international and local regulations. You must not transmit any malicious code, viruses, or destructive digital materials. Any breach or violation of these Terms will result in the immediate termination of your access to our Service.
General Conditions
We reserve the right to decline service to any party at our sole discretion.
You acknowledge that your account content (excluding encrypted payment information) may be transferred unencrypted over various networks to adapt to technical connection requirements. All financial and credit card information is permanently encrypted during transfer.
Without our express written consent, you agree not to reproduce, duplicate, copy, sell, or exploit any portion of our Service, product presentation, or platform assets. Section headings are included for structural clarity only and do not limit these Terms.
Information Accuracy & Timeliness
While we maintain high standards for our digital presence, we are not liable if information on this site is occasionally incomplete or pending update. Content is provided for general guidance and should not be relied upon as the sole basis for purchasing or logistical decisions without consulting primary sources.
Historical data or references provided are for reference only. We reserve the right to adjust site content at any time without obligation to issue retroactive notices.
Modifications To Service & Pricing
Pricing for Sacro™ products is subject to adjustment without prior notice. We reserve the right to modify, evolve, or discontinue any aspect of our Service or product line at any time. We hold no liability to you or any third party for price adjustments, modifications, or service suspensions.
Products & B2B Availability
Certain formulations, limited allocations, or vintage batches may be offered exclusively online or via private allocation. Quantities may be limited and are subject to return or exchange strictly in accordance with our Refund Policy.
We make every effort to display product imagery, packaging aesthetics, and liquid finishes with absolute fidelity. However, display calibrations on individual hardware monitors may vary.
We reserve the right, on a case-by-case basis, to limit product sales or allocations to specific persons, geographic regions, or trade jurisdictions. Product descriptions and pricing remain at our sole discretion and may change without notice. Any product offer on this site is void where prohibited by law.
Billing, Account & Order Management
We reserve the right to refuse or limit any order placed with us. At our discretion, we may limit quantities purchased per client, household, or account. These restrictions may apply to orders using the same credit card, billing address, or shipping destination. In the event an order is adjusted or cancelled, we will notify you via the contact details provided at checkout. We reserve the right to restrict orders that appear to be placed by unauthorized resellers or distributors.
You agree to maintain accurate, current, and complete account details for all purchases, enabling seamless order fulfilment and communication.
Third-Party Digital Tools
We may provide access to optional third-party integrations or digital tools over which we hold no direct control. Such tools are provided on an "as is" and "as available" basis without endorsement or warranties. Use of optional third-party tools is strictly at your discretion.
Third-Party Content & Links
Certain materials accessible via our platform may include third-party content or external links. We are not responsible for evaluating or guaranteeing the accuracy of external third-party sites and assume no liability for third-party products, services, or policies. Please review third-party terms prior to engaging in transactions with external entities.
Client Feedback & Submissions
If you send specific submissions, feedback, creative suggestions, or bespoke inquiries (collectively, "comments"), you grant us unrestricted rights to edit, reproduce, publish, and distribute those materials across any media. We hold no obligation to maintain comments in confidence, pay compensation, or respond to unsolicited submissions.
We reserve the right to monitor or remove content that we deem unlawful, defamatory, or in violation of intellectual property rights. You warrant that your submissions do not infringe upon third-party rights or contain malicious software.
Personal Information
The collection and protection of your personal information through our platform is strictly governed by our Privacy Policy.
Errors & Omissions
Occasionally, platform information may contain typographical errors or omissions regarding product descriptions, pricing, logistics, or availability. We reserve the right to correct errors and update information or cancel orders if any platform data is inaccurate at any time without prior notice (including after an order is submitted).
Prohibited Uses
In addition to general restrictions, you are prohibited from using the platform or its content:
- For any unlawful or unauthorized purpose.
- To violate international, federal, or local laws and regulations.
- To infringe upon our intellectual property or the rights of others.
- To engage in harassment, defamation, or discrimination.
- To submit false information or transmit malicious software/viruses.
- To scrape, track, or collect personal data of other users.
- To bypass or compromise the platform's security framework.
Violations will result in immediate termination of access.
Disclaimer Of Warranties; Limitation Of Liability
Our Service and products are provided "as is" and "as available" without warranties or conditions of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, or durability.
In no case shall Sacro New Zealand Limited, its directors, officers, employees, or partners be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Service or products procured through us. Where jurisdictions do not allow the limitation of liability for consequential damages, our liability shall be limited to the maximum extent permitted by law.
Indemnification
You agree to indemnify and hold harmless Sacro New Zealand Limited, its directors, officers, agents, and affiliates from any claim or demand (including reasonable legal fees) made by a third party due to your breach of these Terms or violation of applicable laws.
Severability
Should any provision of these Terms be held unlawful or unenforceable, that provision shall remain enforceable to the fullest extent permitted by law, and the severed portion shall not affect the validity of remaining provisions.
Termination
These Terms remain effective unless terminated by either party. You may terminate at any time by notifying us or ceasing use of our platform. If we suspect non-compliance with these Terms, we may terminate this agreement without notice, and you will remain liable for amounts due up to the date of termination.
Entire Agreement
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right. These Terms and any published operational rules constitute the entire agreement between you and Sacro New Zealand Limited, superseding prior agreements.
Governing Law
These Terms and any separate agreements for services shall be governed by and construed in accordance with the laws of New Zealand (Registered Address: Level 8, 126 Vincent Street, Auckland CBD, Auckland).
Changes To Terms
You may review the current version of these Terms at any time on this page. Continued use of our platform following posted updates constitutes acceptance of all changes.
Contact us
Sacro New Zealand Limited
enquiries@sacrobeverages.com